How To Place An Order ?Your Convenient is our priority.
How to buy ?
It is really simple to get this process done. Sign up an account and choose the item you wish to purchase, add to the cart and checkout.
Can i pay by credit /debit card ?
We do not offer card payment at the moment and we are apologize for the inconvenient that might cause due to the payment method limitation.
How to direct transfer ?
Please make your payment directly into our bank account. And use your ORDER ID AS THE PAYMENT REFERENCE.( You will not need to send us picture or else) Your order won’t be shipped until the funds have cleared in our account.
Can i get a refund ?
We do not offer refund service. But there is a guarantee that the product will be in good condition before posting.
How can i receive my order ID ?
Once you make an order, we will send you a notification through your email with your order ID, order confirmation and summary.
Why is my order status still not updated, but i have already bank in the funds ?
It might take some time for our support team to updated the order status, but it usually will not take longer than one business day. For more detail please feel free to contact us.
You will not need to send us a reference of your payment such as photo or PDF file. Just have to place your ORDER ID as your payment references, while you make your online payment directly into our bank account. Once we receive your payment, your order will be proceed to ship.
Please be aware that, we will not ship your order until the fund is cleared in our bank account.
If you have any question, please don’t be hesitate to contact us.--------- Jopoet